Privacy Policy

Privacy Policy for Zoeli Wellness & Services LLC

Introduction

At Zoeli Wellness & Services LLC we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our studio, website, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
  • Personal Identification Information: Name, address, phone number, email address, and other contact details.
  • Demographic Information: Age, gender, and interests.
  • Health Information: Relevant medical history or conditions that may affect your participation in Pilates classes.
  • Payment Information: Credit/debit card details or other payment information.
  • Technical Data: IP address, browser type, and information about your visit, including the full URL clickstream to, through, and from our website.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use the information we collect in the following ways:
  • To provide and manage our services.
  • To process your bookings and payments.
  • To communicate with you, including sending updates, newsletters, and promotional materials.
  • To improve our services and website.
  • To ensure the safety and well-being of our clients by being aware of any relevant health conditions.
  • To comply with legal obligations.
How We Share Your Information
We may share your personal information with:
  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, email delivery, and marketing assistance.
  • Legal Obligations: Authorities, if required by law or in response to a legal request.
We do not sell or rent your personal information to third parties.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have implemented these safeguards, please note that no system is completely secure, and we cannot guarantee the absolute security of your information.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: The right to request that we erase your personal data, under certain conditions.
  • Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.